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MIT AgeLab+
Reshape Lab Space Experience

Time: 2022 Summer

Team: Joseph F. Coughlin, Chaiwoo Lee, Sheng-Hung Lee

Role: Experience Designer, UX Researcher, Space Designer

Tool: Adobe Illustrator, Photoshop, InDesign, Prototyping

What is AgeLab+ 

The MIT AgeLab is a research program started in 1999 to invent new ideas and creatively translate technologies into practical solutions that improve the quality of life of older adults and those who care for them. After the pandemic, the lab wants to resume the on-site visit tours. As a result, this project wants to reshape the lab experience for both visitors and lab researchers in an engaging, delightful, and informative way.

HOW MIGHT WE

Reshape the Lab Area to Make the User Visiting Experience in an Engaging, Delightful and Informative Way?

"

"

Design Asset

Experience

Interaction

People

Space

Environment

Condition

Furniture
Product
Tool

Content
Service
Conversation

Interior Design Guideline

Diversity

Flexibility

Experience

Material

Allowing for Change

Rhythm & Journey

Playful & Touchable

Diversity

Content Design Guideline

WHAT

WHY

HOW

Who We Are

What We Do

Why We Do These

Projects

Experience Design

Entice

Enter

Engage

Exit

Extend

Four Scenarios of AgeLab+ 

Entice

TouchPoint
Before entering the hallway

The Vibe We Want to Create
Self-explanatory, Guided, Directional

The Moment We Want to Curate
The visitors start to follow the wayfinding on the wall before entering the hallway.

Estimated Time We Want People to Stay
1 ~ 5 mins

01

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Pain Points
No directivity: Visitors hardly know where the lab is by looking at the plain white hallway.

Solution

Directivity + Branding

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Enter

TouchPoint

In front of the first information wall (consist of three boards attached on the door)

The Vibe We Want to Create

Informative, Approachable, Storytelling

The Moment We Want to Curate

The visitors can quickly understand the story, the history, the position, the people and the culture of the MIT AgeLab while passing by.

Estimated Time We Want People to Stay
5 ~ 10 mins

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02

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Pain Points
No information provided.

Outdated pictures.

Solution

Fun Gallery + Informational Exhibition

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Engage

TouchPoint

Before entering the immersive space

The Vibe We Want to Create

Thought-provoking, Engaging, Sharing 

The Moment We Want to Curate

The visitors will quickly browse through some thought-provoking questions and start to have a discussion in the groups or with MIT AgeLab people and then write it down on Post-it and share.

Estimated Time We Want People to Stay
10 ~ 15 mins

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03

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Pain Points
No idea what's inside the room.

Walls are not used to meet the needs of users.

Solution

Interaction + Flexibility